Why should I care about my Online Reviews?

Now more than ever Online reviews matter, most people will Google a company before dealing with them, to find out what their customer service is like or whether or not they provide high quality products.

In 2013 Brightlocal carried out a survey which found 79% of consumers trust online reviews as much as personal recommendation – this shows how important having a positive online profile is.

People of all ages will now check out a potential hotel on TripAdvisor before booking or whether or not the restaurant they’ve been invited too has anything they should be aware of.

Being proactive is vital as it’s much easier to manage a positive profile page than being reactive to a negative profile, to find out more about how ReviewAdvisor can increase your positive feedback visit our contact us page.